Outreach and Operations Coordinator

Seattle, Washington, United States | Full-time | Partially remote

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What We Need

The World Affairs Council is seeking key support for outreach to the community and the office experience for our colleagues. This is a new position and a unique opportunity to build capacity in this well-established and respected organization that works to advance global understanding and cultivate enduring relationships within our local community and with the world.

The Outreach and Operations Coordinator will report to and work closely with the Director of Community Programs and Operations and will work with the entire mission-driven staff to help expand the influence and impact of the World Affairs Council in greater Seattle.

Who We Are

The World Affairs Council of Seattle is a 75 year-old nonpartisan, nonprofit organization committed to fostering global understanding and engagement. Through public programs, youth education and teacher training, and international leadership exchanges, we connect the Puget Sound region to the world and empower individuals to think critically about global issues and their local impact.

We are deeply committed to diversity, equity, and inclusion (DEI) in all aspects of our work. We believe that a globally engaged community must also be an inclusive one, and we strive to reflect that in our programming, partnerships, and workplace culture.

It has never been more important to understand the world around us. To navigate every aspect of our lives; to build strong, prosperous communities; and to prepare our children to be the next generation of leaders, we need to be globally aware, engaged, and connected. Since its founding in 1951, the Council has sustained a local community of informed global citizens. By bringing the world to Seattle, our programs make global citizenship accessible to everyone.

What You’ll Do

This is a newly-created position. We expect the Outreach and Operations Coordinator to be a key member of our small but dynamic team, responsible for supporting both internal operations and external communications. This hybrid role is ideal for a highly organized, creative, and tech-savvy professional who thrives in a mission-driven environment.

This position splits responsibilities evenly between:

·       Communications, Marketing, and Event Support (50%)

·       Office, HR, and Tech Support (50%)

Depending on experience, the title may be adjusted to Officer or Manager.

Duties and Responsibilities

Outreach and Communications Responsibilities (50%)

·       Develop and execute marketing strategies to promote Council events, programs, and initiatives.

·       Manage social media accounts, email campaigns, and website updates.

·       Design promotional materials including flyers, newsletters, and digital graphics.

·       Ensure consistency in brand messaging across all communication channels.

·       Support community engagement efforts by collecting and curating impact stories, testimonials, and visual content.

·       Support event logistics including registration, guest communications, and on-site coordination.

·       Assist with donor communications and stewardship materials as requested.

Operations Responsibilities

·       General Operations

·       Oversee day-to-day office operations including supplies, scheduling, and vendor relations.

·       Handle general office correspondence and serve as the first point of contact for visitors and inquiries.

·       Maintain well-organized digital and physical filing systems and archives to promote organizational efficiency.

·       Human Resources Coordination

·       Assist with basic HR support, including scheduling onboarding and orientation for new staff/interns.

·       Support the administration of employee benefits.

·       Aid in implementing performance management processes and general staff support.

·       Coordinate the Council’s internship program, including recruitment, onboarding, scheduling, and providing ongoing support to interns.

·       Technology and Information Systems

·       Troubleshoot basic tech issues and liaise with external vendors for additional assistance as needed.

·       Maintain relationships with IT contractors and service providers.

·       Assist in planning and budgeting for technology upgrades, licenses, and tools.

·       Manage the organization’s WordPress website, ensuring functionality, accuracy, and timely updates.

What We’re Looking For

·       Bachelor’s degree or equivalent experience in international relations, nonprofits, or related field. Equivalent experience considered in place of formal education.

·       2+ years of relevant experience.

·       Proficiency in digital marketing tools (e.g., Mailchimp, Canva, WordPress, social media platforms).

·       Familiarity with office software (Microsoft 365, Google Workspace) and basic tech troubleshooting.

·       Ability to manage multiple projects and deadlines with attention to detail.

·       Diversity Mindset: Recognition that diverse perspectives and experiences create better outcomes for everyone involved.

·       Global: You have demonstrated interest in international issues and current events.

·       Growth and Grace: You remain adaptable and flexible amid change and extend grace for colleagues and yourself.

·       Builder: You can see what’s possible – and then guide its creation.

·       Communication: You are a direct and clear communicator who holds space for reflection and listening.

·       Motivated: The mission matters.

What you might be looking for

·       Great colleagues: A small staff that is focused on the mission and on creating a supportive place to work.

 

·       Support: You’ll work most closely with Director of Community Programs and Operations, but everyone on the team will be committed to your success. 

·       Perks: Medical, dental, and vision insurance; life insurance; short- and long-term disability coverage; and generous paid time off, including volunteer time off and floating holidays so you can celebrate what’s important to you.

·       Trust: We’re not into micromanaging. You have autonomy to manage your time, programs, and working relationships with external partners.

·       Opportunities: You’ll have a supportive environment to build something that will help shape the future of the World Affairs Council.

·       Recognition: We will celebrate your successes and respect your contributions and value to the organization.

·       Flexibility: We’ve embraced a hybrid work schedule.

Inclusiveness

We bring the world to Seattle; we want you to bring your world to work with us. The World Affairs Council is committed to building a more inclusive organization, one that not only celebrates the diversity of the global cultures and traditions of our staff, board, members, international visitors, and the community, but also acknowledges the histories, lived experiences, and systems that impact the people and communities we serve, past and present. The World Affairs Council is an equal opportunity employer; we do not discriminate against any employee or applicant on the basis of age, color, disability, national origin, race, religion, gender, gender identity or expression, sexual orientation, veteran status, or any classification protected by federal, state, or local law. If you share our values and want to help shape our work, we’d love to hear from you.

Compensation

Our compensation philosophy aligns with our values and supports the strategic initiatives guiding the Council’s work. The key principles that guide our approach to compensation:

·       Attract and retain: We strive to offer a total compensation program that attracts and retains talent and is competitive for similar organizations.

·       Motivate: We reward performance that drives the organization’s mission forward.

·       Understand the market: Benchmark base pay levels and practices against peer organizations (like-size/budget non-profits in King County) and pay within industry norms.

·       Equity in the workplace: We are committed to providing equal pay for equal work within the Council, with allowable pay differences based on factors not prohibited by law. While fairness is fundamental, individuals bring different experience levels and skills to roles that are themselves sometimes different – compensation reflects these meaningful differences and varies accordingly.

The salary for this position will depend on experience, past achievement, and equity within the organization. Benefits package includes medical, dental, and vision insurance; life insurance; and generous paid time off. Orca pass and phone stipend included.

Salary Range: $44,000-$52,000 (depending on experience and position title)

How to Apply

Please click below to submit your résumé and a thoughtful cover letter telling us why you think you’re right for us, why we’re right for you, and how your past achievements would help guide your work. This position will remain open until filled.